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Frequently Asked Questions

Question:

What’s the procedure if the parking facility does not have an entrance or exit gate?

Answer:

Vehicles parked at parking facilities which are not equipped with parking ticket dispensers are still subject to parking charges. Upon entering the facility, a customer tells the parking lot attendant on duty the number of calendar days (or portions thereof) his or her vehicle will be parked at that facility, and the customer pays the attendant the appropriate parking charges for that time period in advance. The attendant then provides the customer with a receipt stating the time period for which the appropriate parking charges have been paid. In the event a customer does not remove his or her vehicle from the facility within the time period for which the parking charges have been paid, the customer will be required to pay all additional parking charges due before the vehicle will be allowed to leave the facility. Further, the Authority may tow any vehicle that is left in the facility beyond the time period for which a customer has paid for parking, and may then store the vehicle at any of the Authority’s other facilities until the customer pays all additional parking charges due. In such an event, the Authority may also require the customer to reimburse the Authority for all reasonable towing and other expenses incurred.

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The Steamship Authority, Serving the Islands of Martha's Vineyard and Nantucket
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