Frequently Asked Questions

Question:

What happens if I simply do not use my reservation?

Answer:

In the event a reservation is neither cancelled with at least 14 days advance notice (or with at least 24 hours advance notice for commercial vehicle reservations), nor changed with at least one hour advance notice, nor used as reserved, no refund shall be issued for the ticket. In these circumstances, the ticket shall be valid only for stand-by travel solely on the date for which the trip was scheduled. At the Authority's discretion, the ticket may instead be valid only for stand-by travel on the following day. In either case, the vehicle shall have no priority over other stand-by vehicles.

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