Frequently Asked Questions

Question:

What is a “Profile account”?

Answer:

A customer who provides the Authority with certain identifying information will be issued a “Profile Account” number for his or her vehicle reservations that the customer can then refer to when purchasing vehicle tickets or making vehicle reservations. Customers who provide additional documentation demonstrating their eligibility for one or more of the Authority’s special vehicle reservation programs will also be able to use their Profile number to make reservations under those programs.

Back to FAQ