Frequently Asked Questions

Question:

Are there any restrictions on the use of “Preferred Spaces”?

Answer:

Yes. An individual traveling under the Authority’s Preferred Space Program must travel with a vehicle less than 22 feet in length that is appropriately listed in his or her Profile account. Preferred Space reservations and tickets may be used only for both segments or either segment of a round trip originating on one of the Islands, or for a one-way trip originating on one of the Islands. The individual traveling under the Preferred Space Program must use the same vehicle on each segment of a round trip, unless the Authority specifically approves the customer's use of a different vehicle on the trip's return segment. In addition, travel under the Preferred Space Program may not be used for commercial or business purposes. Preferred Space reservations are non-refundable and non-transferable.

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