Frequently Asked Questions

Question:

When do “Preferred Space” reservations become available?

Answer:

Subject to certain guidelines, the Authority allows preferred spaces to be reserved in advance by eligible customers who must travel with their vehicles either (a) due to their disabilities; or (b) for medical appointments or treatments; or (c) to attend a funeral service upon the death of a member of their immediate family. To the extent preferred spaces have not already been booked by those individuals, reservations for such spaces are then sold as follows:

(i) Travel between Nantucket and Hyannis: At the Nantucket terminal for reservations made in person only beginning at 7:30 a.m. on the day prior to the island departure date; or on the Authority’s website or by phone at the Authority’s Mashpee Reservations Office beginning at 8:00 a.m. on the day prior to the scheduled sailing.

(ii) Travel between Martha's Vineyard and Woods Hole: A portion of the available Preferred Spaces are sold beginning at 8:00 a.m. seven days prior to the island departure date, and the remaining portion of the available Preferred Spaces are sold beginning at 8:00 a.m. on the day prior to the island departure date. Such reservations are available on the Authority's website or by phone at either the Authority's Mashpee Reservation Office or the Authority's Martha's Vineyard Airport Reservation Office, or in person at the island terminals, Mashpee or Martha's Vineyard Airport Reservation Office.

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