Frequently Asked Questions

Question:

What if I arrive later than 30 minutes before sailing but before the ferry leaves?

Answer:

At the Terminal Agent's discretion, a customer with a vehicle reservation who arrives later than 30 minutes before the vessel's scheduled departure may still be boarded for that scheduled trip if the Authority has not yet finished loading all of the other vehicles for that trip and the boarding of the customer's vehicle does not otherwise affect the loading of the vessel. Moreover, no standby vehicles already selected for boarding will be “bumped” from a trip to allow the boarding of any vehicle with a reservation that arrives after the standby vehicles have been selected for boarding. Because it is somewhat unpredictable when that moment in the loading process will occur for any given trip, customers who arrive later than 30 minutes before their scheduled departure do so at their own risk.

Back to FAQ